For every special order or off the rack purchase we do ask that you sign an agreement with our store. Please make sure that you read each agreement thoroughly before agreeing to the terms.
Once you hit submit the agreement will be emailed to Charlotte's Weddings and a consultant will be in contact within 24 hours. If you have any questions concerning your agreement or the information that needs to be input please email or call us directly. We will be happy to help. Once your agreement has been signed and the item has been ordered there are no cancellations or refunds.